FAQ

Payment options

PayPal, Klarna, American Express, Google Pay, Visa, Sofortüberweisung, MastermasterCard

More information

Delivery

Climate -neutral shipping 

We send our goods climate -neutral, which means that with rail traffic, therefore, a little longer delivery times. Please understand that it can take 1-2 days longer. The delivery times can be found in the product description and in the shopping cart.  All deliveries get an update and a shipment number from us.

Product warnings and recalls

Product warnings and recalls

Recall

In accordance with the EU regulation on general product safety, which came into force on December 13, 2024, we will take measures if Fuchssy24.com is informed about a callback to prevent the entrepreneur from selling the item as soon as possible. If we have customer data ourselves, we will notify the customers who have acquired the product concerned and inform you about the recruitment measures initiated by the entrepreneur or the competent authorities. We will also publish the information on our website.

contact

customersupport@fuchsy24.com